FAQ's

Frequently Asked Questions

Shipping & Handling

1. When will my order be sent?
Order by 5pm for Same Day Dispatch
Order after 5pm, sent next working day.

2. How can I track my order?
A tracking code will sent via email.
Track at: https://www.royalmail.com/track-your-item/

3. How do I buy/use a Gift Voucher?
See Gift Vouchers

Cancellations/Returns

1. Can I cancel/change my order before dispatch?
Contact us as quickly as possible.
Orders are processed and packaged immediately.
Changes may not be possible, however orders can be returned within 14 days of arrival if new and unused.

2. How can I return my order for a refund/exchange?
See Returns Policy

3. My order has arrived faulty or is wrong?
Contact us to initiate a return

Payment 

1. What payment methods are accepted?
Credit/Debit Cards, Paypal, ApplePay, GooglePay

I have an unanswered question?

Please Contact us